Question 1

What the heck is Touch Won?

Accepted Answer

Touch Won is a customer loyalty rewards program. It gives your business its own coin code and monthly rewards that bring customers back.

Question 2

How do I get my business to have a Touch Won Portal?

Accepted Answer

Click on portal, register as a new business to open your vendor portal. You will be prompted to purchase your subscription there.

Question 3

What is a Touch Won Promo Code?

Accepted Answer

This is the promo code that a vendor creates that is unique to their business. The promo code is used to differentiate different vendors. Customers also use it to sign up under your business.

Question 4

How does a shopper get a Touch Won account?

Accepted Answer

A shopper can go online and download the Touch Won app on their PC, Android, or Apple product Absolutely FREE They can go to touchwon.com to do this. The shopper, after downloading the app will need to enter your business’ unique promo code. After doing this your will see him or her now registered to your Touch Won CRM.

Question 5

What is the cost of having Touch Won for my business?

Accepted Answer

First week free, then $79 a month.

Question 6

What products are sold that you can apply Touch Won promotions?

Accepted Answer

A business owner typically offers Touch Won promotional credits to products that have a high margin and are $50 or less. Keep in mind you can also offer Touch Won rewards as a free bonus for your customers. Please refer to the Terms and Conditions and EULA agreement.

Question 7

How does a customer transaction look like using Touch Won?

Accepted Answer

A customer visits a local business and makes a purchase marked with 500 Touch Won points. The points go into the customer’s Touch Won app, where they turn into a store reward worth $3.47. On the next visit, the customer applies that reward and saves on the purchase.